Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.
Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities
- Affordable membership plans
- Wide range of equipment
- Spacious workout areas
- Convenient opening hours
- Welcoming atmosphere
- Hydromassage and other perks for Black card members
- Supportive and informative management
- Good for maintaining fitness routines
Cons:
- Inconsistent customer service
- Outdated equipment in some areas
- Issues with cleanliness in specific spots
Location / Contact
- Address: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States
- Phone:+1 561-530-4143
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .
The contact number is +1 561-530-4143
This service is listed under Gym .
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Julio Melendez
1 year ago
The staff all all professional and very friendly. They go steps beyond to main gym clean and functional. Always ready to assist you in any aspect. My favorite gym thus far.....
Diane Sheats
1 year ago
The management here is great, and the whole place is run very well. Staff is always friendly and helpful, especially Sharon. 😊Edit on 11-4-22 when Google asked me to update this: Sharon is gone (moved away, boohoo) and things aren't quite so clean, but all the new young folks are very friendly and welcoming. I'm sure they will be upping their game soon! 😉
Tara Moreno
1 year ago
Really well maintained gym. All the equipment and the facilities are in great shape. Clean, good music, friendly staff. Everyone is polite and wiping down after themselves.This location is smaller than the ones in Palm Beach Gardens and Jupiter. Not always enough room in the stretching area. It has the flat hydrobeds (no reclined ones) and the token-operated massage chairs. No personal trainer at this location.
Eleshia Bruening
1 year ago
Great staff. Music not too loud
Helen Sheats
1 year ago
Friendly and clean! I get my reward of a nice massage after working out!
Junior Mentor, Esq.
1 year ago
Very clean, great staff and no judgement.
467 Transport Inc
1 year ago
First off its Clean bathrooms . Cool vibe. My kind of area
Gisselle Juarez
1 year ago
This location is terrible. They don’t greet their customers; They make a big deal about everything.
Rafael Maldonado
1 year ago
Super excitement every time I go I feel like a wrestler by my self
Jeysson Bonilla
1 year ago
Decent area, enough space, good equipment and hydro beds 🙌🏽 …