Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.
Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities
- Affordable membership plans
- Wide range of equipment
- Spacious workout areas
- Convenient opening hours
- Welcoming atmosphere
- Hydromassage and other perks for Black card members
- Supportive and informative management
- Good for maintaining fitness routines
Cons:
- Inconsistent customer service
- Outdated equipment in some areas
- Issues with cleanliness in specific spots
Location / Contact
- Address: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States
- Phone:+1 561-530-4143
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .
The contact number is +1 561-530-4143
This service is listed under Gym .
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Emily J
1 year ago
Great variety of equipment, always very clean. Staff is very Friendly and extremely helpful
Brandon hennings
1 year ago
It's not the best location for a planet's fitness, and the bathrooms need to be cleaned a lot better. There was a cigarette butt in the shower, and it didn't drain. I didn't feel comfortable in the building or outside the building
lyn tesfaye
1 year ago
0/10 just drive the extra couple miles to forest hill or royal palm. small gym, rude team members
meenakshi goel
1 year ago
Awesome experience. Planet Fitness Membership is applicable throughout the US. Gym Trainer is nice, supportive and experienced. Enough Equipments for every member to use. Besides, staff is cooperative.
Babi face
1 year ago
It’s cool. I really didn’t like the experience when I tried to take my daughter to workout with me simply just to do treadmill and bikes. The sign at this location said 13 which my daughter was . The guy told me no 14 ! So why does the sign say 13 and she’s with me! I understand liability because I have sense but common! We can’t always walk in the hot sun. Smh I’m sure if we were in a different area the results would be different! Also after that I did go for 6 months and got charged . I couldn’t get my money back I was sick and got pregnant. What a waste of money smh. $25 x 6 🙄
Myki Glover
1 year ago
Always clean, the staff is amazing, never overcrowded so I’m always able to get it, get on all of the machines I want/need to, grab a quick massage, then leave!! Of course I always snag a quick tootsie roll on the way out
Denise Geoghagen
1 year ago
All your exercise equipment in one place coupled with a friendly environment and staff.
The Movement
1 year ago
Staff is extremely friendly and their equipment is always available 🔥🔥🔥 …
anthony langston
1 year ago
The Staff is A+!!! Very friendly and helpful!! The facility is always clean and a great selection of machines!!
Alfred Reekdici
1 year ago
Bad location:Unsafe, badly lit parking, badly paved parking lot.Vehicles often block the buildings fire lane which is very dangerous for gym patrons.Disrespectful staffExtreme lack of gym upkeepUnbelievable lack of adherence to gym etiquette and rules0 accountabilityI am a local guide with over 1.2 million review views and 3.2 million likes.This one is a no go